Free Local Pickup available in Saint John & Fredericton!

Shipping & Returns

Shipping Policy

All shipments are sent via Canada Post Expedited Parcel service. This service comes with tracking and up to $100 liability coverage. Shipping times range from 2-8 days depending on your location. The NB Box assumes no responsibility for lost items during shipping and we cannot guarantee weather and delivery conditions or damage caused to the outside of the box.

For US customers: NB Box ships to Canada and the United States. Should customs and duties be charged for any order to the United States, they are at the expense of the customer. Additionally, boxes stopped at the border are subject to search by US Customs, which may delay delivery and cause a disturbance in the quality of packaging. The NB Box is not responsible for any delays, customs or duties that may be charged, with the responsibility of payment falling solely on the customer.

Return Policy

All sales of the NB Box are final. We do not accept returns or exchanges on any products.