All orders over $50 now ship FREE within Canada. No code required!

FAQ

CAN I PICKUP MY BOX LOCALLY?

Yes! We offer free local pickup in Saint John, Fredericton and St. George. See pickup locations and details here.

HOW LONG UNTIL MY BOX IS READY? WHEN WILL I KNOW IT IS READY?

Boxes are typically ready within 1-3 business days. Drop offs to St. George and Fredericton are done weekly, so sometimes it could be up to a week if you are picking up in those locations. You will receive an email (or text if you don't provide an email address) letting you know your Box is ready for pickup.

HOW LONG WILL IT TAKE FOR MY GIFT TO SHIP?

Boxes are typically shipped within 1-3 business days. Shipping times vary. Click here for more detailed information regarding shipping.

HOW DOES SHIPPING WORK?

All boxes are carefully packed and wrapped in heavy duty kraft paper and then shipped Expedited Parcel with Canada Post. Click here for more detailed information regarding shipping.

DO YOU SHIP INTERNATIONALLY?

Yes we do!

DO YOU MAKE CUSTOM CLIENT GIFTS?

All the time. If you are in need of a special gift, we are happy to offer some suggestions for you.

DO YOU MAKE CORPORATE GIFTS?

Yes absolutely! We love working with companies and large groups on special orders for their clients, employees, or events. Whether you need 20 or 2,000 boxes, we can help. Click here for more information and don't hesitate to get in touch with us!

HOW LARGE ARE YOUR BOXES?

That depends! Our standard sized box is 11"x12"x3", but we have smaller and larger boxes to accommodate all types of orders. Rest assured that whatever you order, we will put it in an appropriately sized box and it will look amazing.

I MAKE/ REPRESENT SOMETHING THAT WOULD BE A PERFECT ADDITION TO YOUR GIFTS. HOW CAN I GET IN TOUCH?

We are always looking for new and unique products to expand our selection of New Brunswick made goods. If you make something and sell your products wholesale, feel free to send us an email at ingrid@nbbox.ca.